Last updated: November 2026
1. Purpose and scope
These terms and conditions of sale and rental (the “Terms”) apply to all services provided by Jordan’s Sports to its consumer customers, whether in-store or booked online:
- rental of ski, snowboard, and mountain equipment (sledges, snowshoes, child carriers, poles, etc.);
- sale of equipment, clothing, and accessories in-store;
- workshop services (edge sharpening, waxing, repairs) and bootfitting;
- ski storage and locker rental.
Any order or booking implies acceptance of these Terms.
2. Seller identification
OP’TRAKEN, a French limited liability company (SARL) with share capital of [TO BE COMPLETED] euros, operating the store under the trade name Jordan’s Sports
Registered office: 128 route du Front de Neige, 74260 Les Gets, France
RCS [TO BE COMPLETED: registry city] 403 064 611 – SIRET: 403 064 611 00037
Intra-EU VAT number: FR90 403 064 611
Phone: +33 4 50 92 37 20 – Email: jordanssportslesgets@gmail.com
3. Prices and payment
Prices are shown in euros, inclusive of all taxes. The applicable prices are those displayed in-store or confirmed at the time of online booking. Prices shown on the Site are for information purposes only.
Accepted payment methods in-store: [TO BE CONFIRMED: credit/debit card, cash, holiday vouchers, etc.]. Online bookings are paid by credit/debit card according to the terms specified during booking.
4. Online equipment booking
Online booking is done through our booking system, operated by a technical service provider. The customer selects their dates and equipment, and provides the information needed for fitting (height, weight, shoe size, age, skill level). The booking is confirmed by email.
The preferential rates offered for online bookings are tied to the dates booked. Changes and cancellations: [TO BE CONFIRMED: conditions for changes, cancellations, and refunds, notice period, any applicable fees, cancellation insurance].
Right of withdrawal
In accordance with Article L221-28 12° of the French Consumer Code, the right of withdrawal does not apply to leisure services provided on a specific date or during a specific period. Equipment bookings for fixed dates are therefore not eligible for the standard 14-day withdrawal period. [TO BE CONFIRMED]
5. Equipment rental
Equipment pickup
Equipment is collected from our store at 128 route du Front de Neige in Les Gets. It may be picked up the evening before the first day of rental. Proof of ID and [TO BE CONFIRMED: deposit or card pre-authorization, amount] may be required.
Bindings are adjusted by our technicians based on the information provided by the customer (height, weight, age, shoe size, skill level). The customer is responsible for the accuracy of this information and must report any changes.
Use and exchange
The customer must use the equipment with due care and diligence, only for the activity for which it was rented, and may not lend or sub-rent it. If it does not suit them, it may be exchanged in-store during the rental period, subject to stock availability and the category booked (an upgrade may incur an extra charge).
Returns
Equipment must be returned to the store by closing time on the last day of the rental at the latest. Any delay will be charged at the rate of one additional day. Unused days are not refunded, except [TO BE CONFIRMED: cases covered, for example injury upon presentation of a medical certificate, or resort closure].
Breakage, loss, and theft
During the rental period, the equipment is in the customer’s care and is their responsibility. In the event of breakage, loss, or theft, the customer must inform the store without delay; in the case of theft, they must provide a police report. Equipment not returned, or damaged beyond normal wear and tear, will be charged [TO BE CONFIRMED: according to the price list displayed in-store, or its replacement value]. [TO BE CONFIRMED: optional breakage/theft protection offered, its price, and conditions.]
6. In-store sales
Products sold come with the legal guarantee of conformity (Articles L217-3 and following of the French Consumer Code), valid for two years from the date of delivery, and the warranty against hidden defects (Articles 1641 and following of the French Civil Code), without prejudice to any manufacturer’s commercial warranties.
In-store purchases are not eligible for a statutory right of withdrawal. Exchanges and store credit: [TO BE CONFIRMED: conditions, time limit, product condition, proof of purchase].
7. Workshop and bootfitting
Workshop services (edge sharpening, waxing, repairs) and bootfitting are charged according to the price list displayed in-store or a quote. Turnaround times are given as an estimate only. What can be done depends on the model, materials, and condition of the equipment: Jordan’s Sports undertakes to apply all its expertise, without being able to guarantee a result in every case.
Equipment dropped off and not collected [TO BE CONFIRMED: time limit, for example by the end of the season] may incur storage fees.
8. Ski storage and lockers
The store’s ski storage is free of charge for equipment rented from Jordan’s Sports for the duration of the rental. [TO BE CONFIRMED: access for personal equipment.] Combination lockers are available for rent at the prices displayed. The storage area and lockers are accessible during store opening hours. Valuables should not be left there.
9. Liability
Skiing, snowboarding, sledding, and other mountain activities are practiced entirely at the customer’s own risk, and the customer must follow safety rules and resort signage. Wearing a helmet is strongly recommended. Jordan’s Sports cannot be held liable in the event of improper use of the equipment or inaccurate information provided for fitting.
10. Personal data
Data collected when booking or making a purchase is necessary to carry out the service. How it is processed is described in our privacy policy. If you do not wish to receive telephone marketing calls, you can register free of charge on the Bloctel opt-out list: www.bloctel.gouv.fr.
11. Complaints and mediation
Any complaint can be sent to the store by email at jordanssportslesgets@gmail.com or by post to Jordan’s Sports, 128 route du Front de Neige, 74260 Les Gets, France.
In accordance with Articles L612-1 and following of the French Consumer Code, if a dispute cannot be resolved, the customer may use the following consumer mediator free of charge: [TO BE COMPLETED: mediator’s name, address, website].
12. Governing law
These Terms are governed by French law. Failing an amicable resolution, the dispute will be brought before the competent court in accordance with standard legal rules.