Last updated: October 2026
This policy explains what personal data we collect when you use www.jordans-sports.com, why we collect it, how long we keep it, and what your rights are. It complies with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and the amended French Data Protection Act (Loi Informatique et Libertés).
Who we are
Our website address is: https://www.jordans-sports.com.
The data controller is:
OP’TRAKEN – Jordan’s Sports 128 route du Front de Neige, 74260 Les Gets
SIRET: 40306461100037
Phone: +33 4 50 92 37 20
Email: jordanssportslesgets@gmail.com
If you have any questions regarding your personal data, you can email us at the address above or write to the shop’s address.
Data we collect
Contact form
When you contact us via the website form, we collect the information you provide: first name, last name, email address, phone number (optional), and message content. This data is used solely to respond to your inquiry.
Legal basis: your consent and our legitimate interest in responding to requests sent to us.
Online equipment booking
Online rental equipment booking is handled through our booking engine, available at https://rental.jordans-sports.com. This module is operated by an external service provider, Titeya. When making a booking, the following information may be collected: skiers’ names, contact details, heights, weights, shoe sizes, skiing levels, trip dates, and payment information.
This data is essential for preparing and adjusting your equipment and managing your rental. Payments are processed by a secure payment provider; we never have access to your full payment card details.
Legal basis: performance of the rental contract.
Data processing on this module is also subject to the provider’s privacy policy, which can be viewed directly on the booking page.
Comments
When you leave a comment on our site, the data entered in the comments form, along with your IP address and browser user agent string, are collected to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract any location data from images on the website.
Cookies
A cookie is a small file stored on your device when you visit a site. On your first visit, a banner lets you accept, decline, or configure non-essential cookies. You can update your choices at any time via the “Cookie Settings” link at the bottom of the page.
Strictly necessary cookies
These cookies are essential for the website to function properly and do not require your consent.
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The cookie storing your consent preferences is kept for 6 months.
Analytics cookies
Google Analytics 4 (Google Ireland Ltd): monitors site traffic and pages viewed. These cookies are set only with your consent and are retained for a maximum of 13 months.
Embedded content from other websites
Articles on this site may include embedded content (e.g. a Google Maps embed, videos, Facebook or Instagram posts). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This content is only loaded after you give consent.
Use and disclosure of your personal data
Your data is intended exclusively for Jordan’s Sports. It is never sold, rented, or transferred to third parties for commercial purposes.
It may be shared, strictly within the scope of their services, with our technical contractors:
- Web hosting: o2switch, Chemin des Pardiaux, 63000 Clermont-Ferrand, France];
- Online booking: Titeya, Grenoble;
- Website maintenance and development: Agence Mojocom, Les Gets.
These service providers are bound to safeguard your data’s confidentiality and security in accordance with GDPR.
If you request a password reset, your IP address will be included in the reset email.
Transfers outside the European Union
Your data is hosted within the European Union. Certain third-party services (such as Google or Meta) may transfer data to the United States. These transfers are governed by the EU-US Data Privacy Framework or by standard contractual clauses approved by the European Commission.
How long we retain your data
- Contact requests: 3 years from the last contact.
- Booking and rental data: duration of the business relationship, then 3 years for marketing purposes. Accounting documents are retained for 10 years in accordance with the French Commercial Code.
- Cookies and tracking technologies: 13 months maximum; consent choices: 6 months.
- Comments: if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
In accordance with the GDPR, you have the following rights regarding your personal data:
- right of access and rectification;
- right to erasure;
- right to restriction of processing;
- right to object;
- right to data portability;
- right to withdraw consent at any time;
- right to provide instructions regarding the handling of your data after your death.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
To exercise these rights, please email us at jordanssportslesgets@gmail.com or write to Jordan’s Sports, 128 route du Front de Neige, 74260 Les Gets. We will get back to you within one month. Proof of identity may be requested where there is reasonable doubt.
If you believe, after contacting us, that your rights have not been respected, you can file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 – www.cnil.fr.
Data security
We implement appropriate technical and organizational measures to safeguard your data: encrypted connection (HTTPS), regular site updates, restricted administrative access, backups, and a web application firewall via our host.
Minors
Bookings for children must be made by a parent or legal guardian, who provides the necessary details (height, weight, shoe size, level) to prepare the gear.
Changes to this policy
We may update this policy from time to time, notably to comply with any regulatory or technical developments. The date of the latest update is displayed at the top of this page.